About Cause Connector

What exactly is Cause Connector?

Cause Connector is a simple and robust mobile platform for non-profits of all sizes to better communicate and connect with members and supporters.

How do I get my own Cause Connector mobile application?

Simply visit our contact page and send in a message or give us a call. One of our friendly consultants will be happy to explain how to get started with your new Cause Connector application.

Do I need to link my bank account in order to use it?

One of the core features of Cause Connector is Online Giving. When you sign up for a Cause Connector mobile app, the first step will involve you setting up a merchant account which will link to your bank account.

Will Cause Connector work on my mobile device?

Your Cause Connector mobile application will be available on the Apple App Store, Google Play Store and work on any iPhone, iPad, or Android Phone.

Is it available in my country?

Cause Connector is only available within the United States at this time.

Setting Up A Mobile Application

What are the fees involved?

Fees are adjusted based on your companies needs, organization size, and estimated giving amount. Please contact us and we can get you an accurate monthly figure to run your application.

Does it cost me anything to receive money?

You’ll pay a standard merchant processing rate on each donation given. This rate will be determined when you sign up for the application and can be negotiated.

What Giving Options will I have with Cause Connector?

Cause Connector currently offers the mobile application which can process Debit, Credit, and ACH transactions in the application. We also offer Text-To-Give and an online payment portal that we can link to your website.

Managing Your Account

How do I manage my account?

Once your new application is developed and available on the app store, we will give provide you with an administrator login to your Cause Connector Dashboard. All of the app’s features can be edited from here.

How secure is the Cause Connector?

Our web dashboard, mobile application, and all giving transactions are encrypted using a standard SSL encryption.

How do I cancel my account?

Contact our main offices at 1.904.830.4071. Our customer assistance team will walk you through the steps of canceling your account.